The privacy of our customers is regarded with the utmost respect and every precaution is taken to protect it at all times. The following statement tells you what information we require and collect from our users and how we will handle it. As a visitor or a customer of this website, you agree with our Privacy Policy

• Personal information such as your name, address and credit card details are required when you place an order with us. Please be sure that this information is correct, accurate, current and complete. If details are inadequate, or if we suspect that they are false, we may terminate the order.
• This information is used for the purpose of processing and dispatching your order. Should we need to contact you regarding your order, we will do so via the email address or telephone number provided. We will not contact you for any reason except a matter directly related to your order.
• You may wish to receive news from us by email about our latest products or about special offers. Please check the box at the end of the order form to say that you want to be kept up to date.
• All personal information is stored offline in our computer records, accessible only to those with the highest authority and relevant passwords.
• According to the Data Protection Act, a user has the right to see personal information stored by us. A written request must be made for this.

• We will never share, lend or sell your personal information to third parties. Your personal information will never be entered into a mailing list, except if you opt for news updates from Shiva. Communication in this case will be by email only and your email address will never be passed on to any third party.

• All credit card details are encrypted and protected using industry-standard SSL security.
• When using a web browser you will notice that when you are on a secure page, the “locked” icon will appear in the address bar. This will appear on pages such as the Order Form.
• If there is a breach of security that cannot be attributed in any way to negligence or deliberate misuse on the part of Sub Chem or our affiliates, we cannot be held responsible.

• Your IP address – Internet Protocol address - is automatically logged by our servers when you visit our site. This is normal for all e-commerce websites. IP addresses are used to collect traffic data about users and visitors to our site.

• All websites have their own Privacy Policies. If you visit a website via a link at shivaonline.co.uk, please make sure you read its Privacy Policy as it may differ from ours. shivaonline.co.uk takes no responsibility for the information you give to other websites.

• If we decide to change our Privacy Policy in any way that might affect the use of your personal information, you will be notified by email before any such changes are made.

Subchems.com does not accept responsibility for the use of products displayed within this site. All information contained within this site is included for educational, historical and scientific purposes and it is not our intention to condone, promote or incite the use of illegal or controlled substances.

• While Subchems.com makes every effort to keep up to date with international laws relating to its products, new products and new laws continually arise and it is ultimately the customer's responsibility to know what they can or can't import.
• Subchems.com urges all customers to check their national laws before purchasing any items from this site. Subchems.com cannot be held responsible for any international orders being confiscated by customs or returned to us. If they are returned, we can usually arrange credit for the customer. If they are confiscated, we cannot offer any compensation.
• This site is intended for an adult audience only. Anyone viewing this site should be at least 18 years of age. We do not sell any of our products to people under 18.
• All orders must be delivered to or signed for by a person over 18 years of age.
• Subchems.com does not intend to condone, promote or incite the use of illegal or controlled substances. We expressly point out that we cannot be held responsible for the future actions of those who purchase Research Chemicals, seeds, books or smoking paraphernalia from this site.
• All information contained within this site is included for educational reference only.
• Use of data contained within this site is prohibited where illegal. No interference, association, affiliation or approval can be drawn from the distribution of website information.

This site should not be visited by anyone under the age of 18.

If we firmly believe that you are buying products from us for use in illegal activity, WE have the right to refuse the sale of any product.

Warning: Under Section 6 of the UK Misuse of Drugs Act 1971 it is an offence to cultivate any plant of the genus Cannabis in the UK without a license from the Home Office

Anyone committing an offence contrary to this Section may be imprisoned, fined, or both. No inference, association, affiliation or approval can be drawn from the distribution of web site or other media.

Certain substances and products advertised within this site may not be legal in all countries. We would request that all customers check the laws of their country before ordering products from our website.

All books are sold for information and educational reference only. In no way do we wish users of the site to fall foul of laws regarding controlled substances.

All items of smoking paraphernalia are for ornamental purposes or for the use of legal smoking mixes, such as tobacco. They are not intended for illegal use. .